01
Intake
A working call, then a structured intake. We test the real need and agree a signed role brief with you.
Operations recruitment
Operations recruitment in Latin America: supply chain, plants and customer operations
Tessera Partners recruits senior operations professionals in Latin America for US, European and international companies. We hire operations, supply chain, plant and customer operations leaders, including for Argentina's industrial hubs in Pilar, Córdoba and Rosario. You see a first qualified shortlist in 21 days, with a 90 day replacement guarantee.
When companies call us
Operations hires keep promises to customers. Companies call us when growth has outrun their processes.
A plant or site leader
A plant, maintenance or logistics manager for an industrial site in Pilar, Córdoba, Rosario or another hub.
Supply chain across borders
Imports, suppliers and logistics across Latin America, with reporting to a global supply team.
Customer operations that scale
Support and service operations moving from founder-led to a team with clear processes.
Marketplace or logistics operations
Someone who keeps supply, demand and fulfillment in balance while the business grows.
A regional operations director
One leader for operations in several countries, with standards headquarters can trust.
A turnaround
Costs, quality or service levels need fixing, and the team needs a calm, structured leader.
Roles we fill
| Seniority | Example roles | Typical search length |
|---|---|---|
| Senior specialist | Senior supply chain analyst, process engineer, service operations analyst | Shortlist in 21 days |
| Manager | Operations manager, plant manager, logistics manager, customer service lead | Shortlist in 21 days |
| Director | Director of operations, regional supply chain director, head of customer operations | Shortlist in 21 days |
| Executive | COO, VP Operations | Shortlist in 21 days |
We run the full process with you and present senior talent as fast as we can, with a first qualified shortlist in 21 days.
How the search works
02
Search, days 1 to 21
We start with our network, references and trusted connections, then curated talent pools. Job boards only when they add signal.
03
Shortlist by day 21
Three to five candidates, each with a written 5-Lens dossier and our recruiter's view.
04
Interviews and offer
We run scheduling, interview preparation, debriefs, references and offer support.
05
Follow-through to day 90
Regular check-ins with you and the hire through day 90, backed by the replacement guarantee.
How we evaluate candidates
Operations candidates are scored on the five lenses with written evidence. For operations, numbers and systems tell the story.
- Craft. Processes the candidate built or fixed, with cost, quality or service metrics, confirmed by a former manager.
- Context. Experience in a similar operation: plant, logistics, marketplace or service, and a similar scale.
- Communication. Clear written reports and calm escalation in English and the local language.
- Cultural Fluency. Comfort with headquarters' standards, safety rules and reporting rhythm.
- Drive. Interest in building systems that last, not only in solving today's problem.
Fees and guarantee
Our fee is 10% of the hire's first year base salary, with a 750 EUR start fee deducted from the final invoice. Every placement carries a 90 day replacement guarantee at no extra fee.
Why Tessera Partners
Versus EOR providers
An EOR employs your operations hire. It does not assess how they run a plant or a support team. We do, and work alongside your EOR or local entity.
Versus generalist agencies
Generalist agencies often lack networks in industrial hubs outside capitals. We cover Pilar, Córdoba and Rosario as well as Buenos Aires.
Versus in-house recruiting
Your operations leaders know the work. We bring candidates already tested in similar operations.
Market notes
- Collective agreements: many industrial and logistics activities in Argentina are covered by collective agreements that set pay and conditions (Law 14,250).
- Probation and notice in Argentina: probation lasts six months, and notice rules depend on seniority (Law 20,744, articles 92 bis and 231).
- Since a 2021 reform, Mexico's Federal Labor Law prohibits subcontracting of personnel, except registered specialized services (Ley Federal del Trabajo, articles 12 to 15).
- Argentina and São Paulo run on UTC-3 all year. Argentina does not use daylight saving time (timeanddate), and Brazil ended it in 2019 (Decree 9.772/2019). Colombia is on UTC-5 (timeanddate) and Mexico City on UTC-6 (timeanddate). That gives US teams a full shared working day.
FAQ
Frequently asked questions
How much does a operations search cost?
Our fee is 10% of the hire's first year base salary. A 750 EUR start fee confirms the search and is deducted from the final invoice. That invoice is due within 7 days of signing with the candidate. VP and C-level fees are agreed case by case. Every placement includes the 90 day guarantee.
How fast can you find operations leaders?
You see a first qualified shortlist within 21 days of the signed role brief. For plant and site roles, an on site visit or interview round often helps, and we plan it with you from the start. We stay involved through the start date and the first 90 days.
What does the 90 day guarantee cover?
If the placement does not work out within 90 days of the start date, we search again for the same role. There is no additional fee. We stay in touch with you and the hire during that period, so issues come up early and get solved.
Are operations roles on site or remote?
It depends on the operation. Plant, logistics and site roles are usually on site, often in industrial parks outside the capital. Customer and marketplace operations roles are often remote. We confirm commute or remote setup with every candidate before interviews.
Do candidates speak English?
For roles that report to headquarters abroad, yes, and we test it on real tasks such as a written incident report. Some plant roles need strong Spanish or Portuguese more than English. We agree the language needs in the role brief, so the shortlist matches the real job.
Related pages
Finance recruitment →
Controllers, FP&A, treasury and CFOs.
HR recruitment →
HR business partners, talent acquisition and people directors.
Recruitment fees →
Fee table, start fee and guarantee.
The 5-Lens Method →
The five lenses and the Cultural Fluency rubric.
All services for companies →
Every service, market and function we cover.